SHIPPING AND DELIVERY POLICY  

Welcome to Drapezy, your premier destination for high-quality women’s accessories, proudly operated by Youngtech Info Solutions Private Limited. Our goal is to provide a seamless, dependable delivery experience for all customers. This Shipping and Delivery Policy outlines how we manage order dispatch and delivery to ensure transparency, efficiency, and convenience.  

In this policy, “you,” “customer,” or “buyer” refers to anyone placing an order, while “we,” “us,” and “our” refer to Drapezy and our team. By placing an order, you accept and agree to the procedures detailed in this policy. We recommend reading the following information carefully to ensure a smooth shopping experience.    

Shipping Regions  

Delivery is currently offered exclusively within the boundaries of India. We do not offer delivery to locations outside of India at this time.    

Order Processing  

Once an order is successfully placed, our team will begin processing it within 1–2 business days, excluding weekends and public holidays. After processing, you will receive an email confirmation containing your order and shipment details.    

Delivery Timeline  

Orders are generally delivered within 3–8 business days. We strive to ensure timely deliveries so that you can enjoy your purchases without unnecessary delays.    

Failed Delivery Attempts  

If a delivery cannot be completed due to an incorrect address, unavailability of the recipient, or refusal of the package, the order will be returned to our warehouse. Customers may request a re-delivery in such cases.    

Damaged or Missing Orders  

• Damaged Items: Please contact our support team within 48 hours of receiving a damaged item. Photographic proof may be requested to expedite resolution.  
• Lost Shipments: For shipments that are lost in transit, we will coordinate with our courier partners to investigate. Confirmed lost orders will be eligible for either a replacement product or a full refund.  

Special Shipping Instructions  

Certain items may require specific handling due to size, weight, or fragility. Any special shipping instructions or restrictions will be clearly indicated on the individual product page.    

Contact Information  

If you experience any issues or have questions regarding your order delivery, please contact us at: youngtechinfosolutionspvtltd@gmail.com    

Thank You  

Thank you for shopping with Drapezy. We are committed to ensuring your orders are delivered safely, securely, and on time, so you can enjoy a hassle-free shopping experience.